Profile of Royal Paper

Stationed in Coatesville, PA, Royal Paper has previously provided me with a sense of pride. You often find their products in the strangest places. Not only did the company and I share a home town, we shared the pride of a lion cub able to do great things. At least that is what I thought.

Here is a list of reasons why Royal Paper is not the company you think it is:

1. They are unprofessional.
2. Their products are of a poor quality.
3. They, their management styles, and their technology are all quickly becoming obsolete.

I have a very close friend who began employment with Royal Paper about a month ago. After her second interview they emailed her a letter of offer. No, they didn't send a paper copy to her house, nor did they call to ensure she got the offer. On top of that, the letter was not even formatted to match her position. In fact, the previously agreed-upon negotiations and terms of employment were not at all mentioned in the letter. This was a generic template that is supposed to be customized and sent out.

Hello, Royal Paper, a letter of intent to employ a person is a written document It should be treated as any written contract should be treated: As an official document and representation of your company. You fail.


Their products are of poor quality. Have you ever picked up a toothpick and said, "Wow, this is a fantastic toothpick! I wonder who makes it, oh Royal Paper does?" No, you haven't ever said that. The reason why you have never said that is because no one cares about toothpick quality. On the other hand, paper bags and cardboard products do have quality to them.

If I go grocery shopping, and my paper bag rips every single time, eventually I will stop going to that grocery store. Those bags are more than likely made by Royal Paper.

Ever been shipped something by UPS and said "Wow, looks like titans were playing volleyball with my package" and all the corners have been ripped open and smashed in? Wanna know why? Its a Royal Paper product.

Go to their website, find any product in there. 1/10 products will not be found in retail stores nor will be seen in use ANYwhere. Wanna know why? Becaaaause everyone knows Royal Paper products suck. Need a Royal Paper plastic bag? No, you don't. Save yourself the value and buy from another supplier. Save us all from the pain of Royal Paper's existence.


Royal Paper management style, besides being unprofessional (see above), shares the same cutthroat sentiment as "Woops, I just locked my daughter up and had 7 children with her". It is ridiculous. The same friend I mentioned above soon discovered, despite working as hard as she always does, that suddenly she didn't fit in. No review. No "Hey, we'd like to move you to a different department." They told her, "You don't fit in. Pack your things. Bye." No severance pay, no "You have two weeks to find a job", just bye. That, in my opinion, is against a basic human right. No warning. No time to find a new job. Just bye. Doing business with Royal Paper supports these kinds of actions.

Now let's take another look at their website. Compare it to Newegg.com. That is a real website. Go back to Royal Paper's website. Do you see Dynamic Content? Do you see a well-designed search engine? Can you order products online? Maybe you could order through Microsoft's CRM product with real-time price quotes? No, they don't have CRM. They don't have a database that you can order products from. I doubt they even have a physical inventory system.

Yes, I hear you. They are suppliers, aren't they? That means they should not feel obligated to provide simple-to-use web services to their customers, right? What they're saying is that they are NOT responsible for making YOUR company's supply needs easier. They are not putting their priorities on serving their customers.

Why is Royal Paper so terrible!? They don't care about their customers, their employees, or their community. And no, living in Coatesville all my life, I have never once heard of an event that they sponsored, or a tree they have planted.

Royal Paper, I challenge you to right these wrongs.

Royal Paper, I challenge you to prove me wrong.
For I believe you are a disease.
And like most diseases,
There is a cure.
Change, or you will perish.

Declare bankruptcy now,
Because I, the consumer, am boycotting you.